August - 2018

When an Employee Thinks She's "All That"

When an Employee Thinks She's "All That"

When an employee comes to you and says she wants a raise or a promotion and you don’t think she is “there”, it’s your job to explain where “there” is. Setting and reviewing performance expectations with employees on an ongoing basis is critical to helping them grow in their position and beyond. Here are a few things to take into consideration: 1. Define "There" - Gain a solid understanding of where your organization is headed so you can set departmental goals that are articul

Employees Want Feedback From You

Employees Want Feedback From You

Have you been in a meeting with an employee who never stopped talking the entire time? Or used slang in front of a client? Or took too long to do a simple task? How quickly did you approach her or him to provide feedback on the behavior to discuss changes? Never? Did you let it go until it happened again? Here is a simple approach straight out of our workshop: 1. See It as an Opportunity for Growth - Ken Blanchard calls it “redirection” vs. "criticism." Whether you see oppor

Are Constant Disruptions Keeping You From the Important Stuff?

Are Constant Disruptions Keeping You From the Important Stuff?

Whether you’re interrupted by employees or upper management or a phone app is sending notifications, it seems impossible to get your important work done as a leader. Dr. Gloria Mark, Professor of Informatics at the University of California, Irvine has found that it takes an average of 23 minutes for a person to fully regain his/her focus on a task after being distracted. Here are a few suggestions that might help you and your employees stay focused while still having an “open

Ask More Questions. Give Fewer Answers.

Ask More Questions. Give Fewer Answers.

Why is it so tough to ask questions rather than always give answers? Asking employees questions helps them grow, feel valued, use their brains, think for themselves, be motivated. The list goes on. Here are three simple questions I challenge you to ask every one of your team members over the next 5 days: 1. How can I help? I know you’re busy and I have been encouraging you to delegate. That is still the case, but a simple offer to help on a small task or to help brainstorm on

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