When providing feedback, it is important to focus on the positive as well as the negative. In fact, change the words positive to praise and negative to re-direct. These terms come from The New One Minute Manager and both clearly say what you are doing. This article from The New York Times states, “Too often...we forget the purpose of feedback - it’s not to help employees feel better [or worse], it’s to help them do better." The notion of feedback often causes feelings of u

Practical tips on how to write emails that people will understand and want to read, i.e. use Human Speak.

We've gone WAY overboard on meetings over the past year because it's so easy to set up and accept virtual meetings. So, let's take a breath and rethink what we're doing. First, make sure you even need a meeting, then read on for ways to get the most out of your time: Plan in Advance: Take time to identify the purpose, content and results. Communicate the Goal: Start the meeting with a clear goal, and ensure the important topics are discussed before the meeting is over. Commun

While top-down management still exists in today’s workplace, more organizations than ever want employees to innovate and solve problems. The most successful companies articulate this as part of their culture. So, it’s important that emerging leaders model the best way to approach upper management. Try one or two of these ideas before the next communication with your top leadership: Style - Determine the best approach for presentation. Does she prefer summary, does he like mor