July 29, 2019

“I’m going to be a professional listener,” said a participant at our workshop for the Better Business Bureau this past week. That was his biggest takeaway from the session; Steph and I were giddy about his goal. We all aim to be great listeners, but how well do we real...

July 22, 2019

When providing feedback, it is important to focus on the positive and not only the negative.
Before we provide tips for feedback, consider changing the words positive to praise and negative to re-direct. These terms come from The New One Minute Manager and both clearly...

Do you want your employees to care as much as you do? Start with treating them how you would want to be treated! Start valuing their ideas and giving them purpose. Make sure your employees feel heard and part of the team and not just another notch in the machine....

July 9, 2019

“I’m a leader now. I’m in charge of helping my employees, giving advice, having all of the answers and I don’t want to ever appear to be weak.” If you’re saying these things to yourself as a new leader, we challenge you to seek the real truth that great leaders underst...

July 1, 2019

“Neuroscience research shows that when people’s dignity is violated, it actually shows up in the brain in the same area as a physical wound…this isn’t just some touchy-feely of how we’ve got to be nice to people,” stated Dr. Donna Hicks, author of Leading with Dignity.

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