5 Things Every Training Session Needs to be Effective
Updated: Nov 18, 2020
Training is an ongoing learning process that keeps employees relevant and up to speed. Training isn’t one-size fits all, but there are some key ingredients to include in order to make learning effective. If you want your employees to get the most out of their learning, make sure every session includes these 5 things:
Microlearning- Break down the information into small pieces. We learn more and retain information better when it is presented in short bursts instead of long classes. It also allows learners to be more flexible and learn on their own time. Send out short 2-3 minute videos, quizzes, articles or scenarios to keep learning manageable.
Role Play- Role play is the best way for an employee to take what they have learned and try it out. It is a great way to get feedback in real time and make quick adjustments. The first time doing something should never be with a customer. Role play allows employees to gain confidence and experience before going into the real deal.
Goals and Real Examples- It is very important for employees to understand why training is needed and why it is important. Clearly express the goals and expectations before starting. Then show real life situations and scenarios, so they can clearly see how the information is relevant to them.
Open Discussion- People learn from those around them. If you give employees the opportunity to share their experiences, others will not only learn from them, but will give them advice. Having employees bounce ideas off of each other gets them more involved and active in the learning process and it supports a collaborative culture.
Follow Up- Training doesn’t do anyone any good if it doesn’t stick. Follow up with your students to figure out if they are using what they learned, if it’s working and if they need more training. Use surveys, quizzes, or hop on a conference call to have an open discussion. Never leave anything up to chance.
If you have a few more minutes, read some of our others blogs on learning: